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Booty Parlor is growing fast!


We're always looking for fabulous, talented new employees so check out our jobs listings below to see if there's a position that looks right for you.


Booty Parlor is a young, energetic, creative and fast-paced company located in Long Beach, California. We have a great team, offer competitive salaries and fantastic benefits.


If you see a job that might be right for you or someone you know, please don't hesitate to email us at the address below

Job Title: Customer Service/Field Support Manager
Reports To: Sales & Business Development Manager
Pay Status: Exempt with full benefits
Department: Customer Service
Summary: Growing multi channel social selling company is looking for a customer service /field support manager. We desire a dynamic candidate that will create an impressive experience for our customers. Candidate will be experienced in handling incoming call volume and email communication in a timely manner. You will spend a significant amount of time on phones answering questions and providing excellent customer service to both customers and the sales field. This is an amazing opportunity for growth with a company that is passionate and unique!
Duties and Responsibilities include the following. Other duties may be assigned.
  • Establish Customer Service policies and procedures/guidelines relating to returns, product quality issues, shipping issues
  • Monitor key Customer Service metrics to improve quality, minimize errors and track operative performance
  • Provide senior management with timely reporting to keep company informed of methods and types of customer inquiries and resolutions
  • Work with distribution and inventory control staff to address errors or product defects ensuring processes are in place to eliminate error rate and recommended efficiencies
  • Consult with key staff to ensure that each channel is provided with the internal and external customer service issues that require timely follow-up or resolution
  • Send and/or generate email communications to customers when applicable
  • Provide back-up support to Sales Manager as needed
Skills:
  • Independent judgment is required to plan, prioritize and organize competing tasks and daily workload of department
  • Ability to work in a fast paced environment with multiple priorities
  • Ability to identify, analyze and solve problems
  • Demonstrate strong oral and written communication skills
  • Ability to communicate effectively with all levels of the organization in a clear, concise and professional manner




Education/Experience:
  • 5 years of supervisory/managerial experience
  • Direct Sales experienced preferred
  • BA/BS degree desired or comparable experience
Contact Email: hr@bootyparlor.com